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Common enquiries
Frequently Asked Questions
Have questions or any doubt?
Here’s everything that you need to know about living with Wehome…
- Superior Quality : Wehome prioritizes quality in every aspect of our service, from our accommodations to our customer support. Our commitment to excellence ensures that you receive the best experience possible.
- Unbeatable Value : With Wehome, you get more bang for your buck. Our competitive pricing, coupled with the high-quality amenities and services we offer, ensures that you get the most value out of your stay.
- Wide Variety of Options : Whether you’re looking for a cozy apartment, a spacious villa, or a luxury penthouse, Wehome has a diverse range of accommodations to suit every preference and budget.
- Seamless Booking Experience : Our friendly staffs and intuitive booking process make it easy for you to find and reserve your ideal accommodation. Say goodbye to hassle and hello to convenience with Wehome.
- Exceptional Customer Service : At Wehome, we prioritize your satisfaction above all else. Our dedicated customer support team is available around the clock to assist you with any inquiries or concerns, ensuring a smooth and enjoyable experience throughout your stay.
Please leave us the following infornmation and our friendly staff will contact you soon to arrange for viewing via Whatsapp.
Name :
Contact No :
No of Pax :
Move In Date :
Lease Term :
Nationality :
Profession :
Locations :
Bath : Shared Toilet/ Ensuite?
Our listing rental rate is inclusive of the following :
1. Rental
2. Utilities (Electricity, Water and Gas)
3. High Speed WiFi
4. Weekly cleaning to all common area
5. Dedicated access to assigned Unit Manager throughout your stay
6. Complimentary usage of condominium facilities from swimming pool to gym.
All you have to do is bring your luggage, check off the inventory list, go through our unit orientation and you’re all set!
Generally, every unit will be equipped with an electric kettle, washer, dryer, microwave, oven, iron, iron board, vacuum cleaner, mop, bin, fridge, pot, pans, cutlery, utensils and cleaning supplies for communal space.
The minimum length of stay is 3 months in compliance with the guidelines of the Urban Redevelopment Authority of Singapore (URA). However, the company has a preference for 6 months lease and above.
No, we do not provide bed linen and towels. However, we will be providing to you a new set of pillow and quality waterproof matrress protector to ensure highest standard of cleanliness to your bed. You will have to use your own bedlinen and towel due to personal hygience.
Since we respect very much your privacy, we do offer cleaning of room and your toilet (if ensuite) at a nominal cost. You will have to let us know in advance for the arrangement of our cleaners.
Simple… just submit a soft copy of your passport and work pass or NRIC once we confirm the room type, rate, move in date and move on date.
Definitely! We will refund 100% of the security deposit once the room has been reinstated to the move-in condition. Standard cleaning fee will be chargeable upon moving out deducting from the deposit.
Rent can be paid via bank transfer or cash deposit to our company bank account.
Yes! All our units have washer(s) and dryer(s) and iron board with iron for shared use. You are free to use such a facility at no charge.
Fret Not! If the air-conditioning or any appliances have issues due to wear and tear (with the exception of apparent abuse), we will be responsible and will send our maintenance team to resolve promptly.
Your friend is allowed to visit and stay over for our units. However, there are house rules and a nominal charge for guests who like to stay over. Just let us know in advance for any of your friend / family staying over. Kindly speak to any of our staff during viewing to understand more.
Certainly! Based on your requirement, our staff will recommend accordingly.
No. Pet is not allowed in all our units at the moment.
Yes. Light cooking is allowed as all our units are equipped with kitchen and basic cookware, utensils and cutlery. We hope you’ll keep the place clean and tidy after each time of your cooking to keep the place comfortable and clean for everyone.
Strictly no obligation. We are here to provide recommendations for rooms that match your requirements.
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Looking for a steady stream of additional income? Listing your home is free and partnering with us is easy. Simply list your property, agree on the rental terms, and begin sharing your home to make a difference in peoples’ lives.
When it comes to maintaining your property, you can leave this responsibility to us! We have in-house technical staffs that provide regular maintenance services and ensure that your property is kept in good condition. Once you list your property with us, we have its well-being covered.
Your property is precious. Knowing that, we play the role of host and create house policies that we enforce to ensure your property is treated with care. We only lease your property to pre-qualified tenants which pass our screening process.